Crisis and After Hours:

We do not offer after-hours support, or assistance for clients in crisis. Clients who are actively in crisis require a higher level of care than we can provide.

In an emergency please do not hesitate to call 911, or go to your nearest hospital’s Emergency Department immediately.

Crisis Hotline in Massachusetts

In Massachusetts, if you or a loved-one is experiencing a mental health or substance use disorder crisis, the Behavioral Health Help Line (BHHL) is available 24/7/365.

For immediate help.

Call or Text: 833-773-2445

BHHL website with general information:
Behavioral Health Help Line

Youth and their families

The adult guardians of our clients, be they biological or foster parent, stepparent, or other relative, are encouraged to be a part of their teen’s care.

Erika regularly schedules monthly one-on-one sessions with parents to discuss adolescent cognitive and social-emotional development, answer questions about your teen’s care, discuss any concerns you may have, and get updates on treatment goals.

These clinician-parent sessions are informative in nature, do not include the client, and are virtual/telehealth appointments.


As email is not HIPAA compliant, the confidentiality of Personal Health Information (PHI) cannot be guaranteed. Correspondence via email is limited to reminders of upcoming appointments (date/time), or emergency cancellations.


We use TherapyNotes’ Client Portal to process payments. Payments are due at the beginning of the session and we require clients to have a card on file.

Current clients may not make appointments by phone or via the Client Portal if they have an unpaid balance.

Our cancellation policy:

Consistency brings progress, yet we are mindful that life can sometimes get in the way of treatment. And, unfortunately, emergencies happen.

Please notify us 24 hours before your appointment time if you need to cancel.

Appointments cancelled (non-emergency), less than 24 hours before appointment time or no-shows will be charged a Late Cancellation Fee up to $135.


We serve and support our LGBTQ+ clients with inclusive, compassionate treatment and gender-affirming care

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Photo by Dustin Humes


The Strive Family Resources (“Strive”) website provides general information about mental health resources. The website is intended for use by individuals (non-professionals) for non-commercial, personal purposes.

The information and resources on this website are intended to help individuals better understand the U.S. health care system, health services research and medical effectiveness, and diagnosed conditions, but not to provide specific medical or mental health advice. Individuals are urged to consult with their own qualified health care providers for all diagnosis and treatment, and for answers to personal health care questions.

Please see our
Terms of Use for details.